Contact with us
Why us?
Table of Contents
- Freebie guarantee for your order.
- Lifetime warranty.
- Terms of the lifetime guarantee and the free guarantee.
- How to use the above guarantees?
- Why JarajTo?
- VapCoins - that is, earning money by spending.
- VIP Club.
Why JarajTo / SmokeThese?
Free guarantee for your order
Everyone likes freebies. I know you do too. I like freebies myself! It's nice to get something extra to order. That is why we always add something extra to your orders.
For each order we add leaflets-filters and our cool, designed by us stickers, and this is simply a must have with every order. Several times a year, we also add our sewn-up, stringy gastro-mućki.
BUT! I found it would also be nice to reward people who do slightly larger orders. We will add additional benefits to each order, after exceeding a certain price threshold.
- Earlier, there were items listed here that we add for free. Currently, they can be checked in the basket. They change dynamically, so you can check the current freebies in the basket when completing the order. There are also periodic freebies, such as 2 bongs for the price of 1.
Remember that when you return your order, you must also return the products added to the order under warranty.
Terms of warranty
- To take advantage of the free guarantee with your order, you must be registered in the store.
How to use the warranty?
- As soon as the given order threshold is exceeded, the freebies will be displayed in the basket with the possibility of adding them.
Lifetime warranty only at JarajTO
I know what a pain it is to buy non-sticky, or worse, sticky sheets that you can play on like a harmonica. I know what it is like with crumpled filters, from which you can only twist a crooked sock.
It is even worse when the wapo breaks down and during the entire period of considering the complaint, there is nothing to take advantage of. For this still not sharp, or a grinder with a broken magnet. It couldn't be worse, right? Well, maybe. I don't think there's anything worse than breaking your own glass, right? It hurts everyone. And you know why it won't hurt you if you buy from us? Check below.
Vouchers- if the sheets turn out to be stale or crumpled, we will return the hay to you.
Filterki- if the filters will not work, or they will be crumpled, or, for example, you break your (glass) filters - we will return the hay to you.
Vaporizers- if your wapo breaks down - we will always try to replace your wapo with a new one, so that you do not have to worry about whether you will kneel again a few weeks after the repair. PS. Instead of asking about the length of the warranty - write to us and ask what can be done!
Bongo, Barrels, Bubblers, Sockets- If ever your artistic Bowl, Bubbler, Nasadka, or Bongo breaks - get a second copy 50% cheaper. Seriously :)
Metal grinders- If your grinder breaks unfortunately, it turns out to be out of focus or faulty - we will refund your money
A must-have- If any product from the toolbox turns out to be useless or does not work as we said, we will refund your money.
Terms of warranty
- To take advantage of the lifetime warranty, you must be registered in the store at the time of purchase of the product that you are claiming under the warranty.
- Only products purchased directly from jarajto.pl are subject to the warranty
- We always make payback (i.e. withdrawals) under the guarantee in the form of vapcoins (currency for which you can buy in the JarajTo store).
- The warranty does not cover components that wear out and should be replaced on your own - such as batteries, strainers, mouthpieces.
- The warranty does not cover free products exchanged for vapcoins and products exchanged under the warranty.
How to use the warranty?
First of all, you must be registered at the time of purchase of the product you want to advertise and purchase the product directly in our store. Purchases do not apply to purchases in partner stores, stationary stores, on Allegro or ebay, and any other places other than the jarajto.pl online store
Below you will find detailed instructions on how to take advantage of the lifetime warranty.
- Take a photo or record a video with the products you bought from us in the lead role.
- Sketch an email to us at [email protected]
- Send e-mail subject "Warranty (name of this warranty here) - product (bongo, wapo, pipe)"
- Attach photos or videos to the e-mail
- Describe the problem
- Send an email
- Wait for a reply! We answer a maximum of 24 hours, but usually everyone has a response within a few hours. Usually a few minutes.
- Wait for us to approve the warranty and upload the vapcoins to your account.
- In the case of the standard 2-year warranty, nothing changes, the vaporizer broke within these two years? We replace it with a new one, or repair it at our own expense and so on ...
Happy people do not count the time
By law, you have 14 days to return your order. Happy people do not count time, so with us you have a lifetime to return. We want you to be sure that you like the product. That's why you can return the product whenever you want. You can return in a year, two, five or before death. However, I think all the products from the store are fantastic and you will take them to your grave with you.
Terms of the above guarantees
- To take advantage of this warranty, you must be registered with the store at the time of purchase of the products you wish to send for warranty.
- Only products purchased directly from jarajto.pl are subject to the warranty
- Payback (i.e. withdrawals) under all the above guarantees is always made in the form of vapcoins (the currency for which you can buy in the JarajTo store).
- The warranty does not cover components that wear out and should be replaced on your own - such as batteries, strainers, mouthpieces.
- The warranty does not cover free products exchanged for vapcoins and products exchanged under the warranty.
How to use the warranty?
To use the option, you must meet the general warranty conditions described above. Otherwise:
- Sketch an email to us at [email protected]
- Send the e-mail subject "Happy time do not count - product (bongo, wapo, lufka)"
- Describe the problem, that is, the reason for the return.
- Send an email
- Wait for a reply! We answer a maximum of 24 hours, but usually everyone has a response within a few hours. Usually a few minutes.
- Wait for the refund to be approved and for the vapcoins to be added to your account.
- After approval, send us the package with the return, with a note on the package "Happy do not count".
- For the statutory 14-day return, the normal conditions apply - that is, return the hay to your account. So the product returned before the 14-day period - money to the account, after 14 days - vapcoins to the account in the store jarajto.pl
Still wondering why us?
We know our assortment from A to Z.
We only introduce products that have won our hearts. Even if there is hype on a product and we decide it's bad - you won't find it in our offer.
If you have a problem with the selection of a product, you want to solve a specific problem, such as a blank cough - contact us. We will advise you what you need to choose to comfortably ignite and chill.
Over 2000 products in one place
Our goal is to provide unique products that you will not find in any other store. We download products from all over the world especially for you. Literally. For people who like to browse and test unique gadgets, we want to have as many of them as possible!
Full comfort - fast shipping.
All orders placed and paid for by 2 p.m. are shipped the same day. Prepaid orders have priority, then COD orders. Our motto is to deliver all orders by Friday.
If any product arrives damaged from us, we will collect it from you. You won't have to send him back. Additionally, we will send a new one with compensation for the waiting time.
Have you bought goods from us that we do not have?
Nothing is lost. If it turns out that any product from our offer that you ordered is unavailable, you will get 15% PayBack in the form of vapcoins to your account, or a 10% discount on another product from our offer.
Gall Anonymous
This is every customer in our store. All packages we send are completely anonymous. The only thing on the package is the label "Attention, glass!" and bill of lading. There are no markings of our shop on the package. The name of the company is entered in the sender's field, however the name of the company differs from the name of the shop.
The store is additionally secured with an SSL certificate that encrypts the data you provide. The store also has protection against DDOS attacks. You can be sure that all your data will not be shared anywhere. Even accidentally.
Vapcoins for regular customers
For every purchase in the store, you get vapcoins from us, which you can exchange for virtually every currently available product. Do you remember that I like discounts and freebies? I remember that you like;)
VIP club
The best of the best are additionally given priority. They have access to products that have not yet appeared in the store and their shipments are packed first. Being in the VIP Club you also get priority service and lower prices! Write to us at [email protected] for more details :)